Principles

Mission Statement

To build knowledge and resources to connect travelers with heartfelt, genuine holiday experiences.


Vision

To be the most respected travel planner for the region through unique products that inspire travelers.


Core Values


Client First

Experience NL establishes excellent relationships with its clients to develop an intimate understanding of their travel needs, however diverse, in order to build their business, brand, and loyalty.


Commitment to Excellence

Experience NL follows the principles of superior service to always achieve improvement in everything they do. Whatever level of performance achieved today, they know they can, and must, exceed it tomorrow. Experience NL provides outstanding products and service that, together, deliver exceptional value to their clients.


Good Citizenship & Sustainability

Environmental conservation and heritage preservation are at the heart of Experience NL. Experience NL seeks to provide services and collaborate with industry partners to deliver the most responsible, sustainable, and green travel practices wherever possible. Experience NL is proud of their strong values towards sustainability and responsible tourism.


Innovation

Travel and tourism is constantly changing and Experience NL never stands still and are never complacent. Experience NL always embraces practical, can-do solutions to make travel more efficient, effective, and accommodating. By being one step ahead, they help their clients meet their changing needs and achieve their travel goals.


Passion

Experience NL are loyal and experienced employees who take pride in everything they do and provide enthusiasm about NL in the context of social, cultural, and physical environments.


Honest & Integrity

This is not simply a business venture, but a personal investment because as proud Newfoundlanders, their personal integrity are at the forefront. Experience NL believes in honesty and openness to develop close, mutually productive relationships with its suppliers and service providers. Their relationships are strong and are built on trust, confidence, and mutual respect. Experience NL works with those associates in ways that are good for their business, for Experience NL, but, above all, for its clients.


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